PARTY EQUIPMENT RENTAL POLICIES

A minimum 50% non-refundable deposit required to hold order.
A minimum store order of $60 required.
Our delivery team can set up table and chairs for an additional fee of $2.00 per item (outside only).
Please be sure be sure to add delivery fee or it will be billed separately.
Table and chair covers are recommended as these items are rental grade.
Tent setup up area needs to be clean and free of debris, yard waste, or any animal fecal matter.
Sprinklers need to be marked prior to setup. Three Sisters Event Rentals is not responsible for any sprinkler damage.
Customer will be charged a replacement fee for any damage done to rentals while in customers possession.

Need help placing your order give us a call at 763-218-4750.

Need Help Placing An Order

Have questions about our products or rental policies. Contact us and one of our team members will be happy to help you with your order.

GIFT BOXES FAQ'S

WHAT ARE YOUR SHIPPING TIMES?

About 9 -10 business days to your door from the time of placing your order

DO YOU SHIP INTERNATIONALLY?

At this time we do not offer international shipping.

ARE GIFT BOXES ELIGIBLE FOR A RETURN & REFUND?

Non-perishable items can be returned within 14 days of your delivery date. Please contact us for refund pricing on specific items. Returns must be received, at purchasers expense, in the same condition that it was mailed to be eligible for refund. We do recommend expertly packing and purchasing insurance for your returns. Food, spa products, and/or perishables are not eligible for return and refund.

HOW DO I SHIP BOXES TO MULTIPLE ADDRESSES

You'll want to check out separately for each address and be sure to update your shipping address as well!

I CAN'T FIND AN ITEM LISTED IN MY BOX.

Email us a picture of the items you received in your gift box. Upon confirming the item was missing from the box we send you the missing item.

I CAN'T FIND AN ITEM LISTED IN MY BOX.

If you find any damages to your box or contents please contact us immediately

Please email us at and include the following items :

Please take photos of ALL damages- each damaged item must be photographed.
Photos of the shipping box SHIPPING BOX.

Damages must be reported within 7 days of your delivery date to be eligible.

WHAT IF MY GIFT BOX ORDER SHOWS AS DELIVERED BUT THE RECIPIENT NEVER RECEIVED IT?

If a box is delivered according to your tracking but the recipient didn't receive it, for the quickest resolution, we recommend you contacting the recipient’s local post office and asking them to GPS track the drop off location of your package and to check with your local postal delivery individual. Beyond that, this is a rare occurrence that is unfortunately out of our control, and could be a result of (but not limited to) a package being stolen or lost. We recommend filing a carrier claim for your lost package, if your local post office is unable to help resolve the situation.

*Please note that we are not responsible for packages once we give your order to the delivery carrier.